FAQ


Why should I buy from Production Engineering?

We only sell certified material. Our parts and products are made to strict manufacturing specifications. Guaranteed competetive prices. Fast delivery. Experienced inside sales team. Our goal is to keep you as a longterm customer.


Does Production Engineering offer custom electrodes?

Yes! We manufacture custom electrodes and weld fixtures to customer prints. We can also provide design suggestions and material suggestions. Let our business help your business!


Will Production Engineering help me save money?

Yes! We want to help you "Buy Smart." Blanket Orders for quantity purchasing will maximize your buying power! Please contact our sales team to discuss purchasing strategies that will save you money.


Can Production Engineering provide Technical Support and advice?

Yes! Our staff has over 30 years of combined experience in Resistance Welding to help you.


What if I cannot find what I am looking for on your website?

Contact us at 888-654-WELD (9353) for assistance.


Does Production Engineering ship Internationally?

Yes, we ship anywhere in North America. Orders must be placed via telephone with approved credit or with a credit card.


Does Production Engineering Accept Returns?

Production Engineering does not accept returned parts, or exchanges, unless:

  1. We are correcting a mistake we made – (no cost to customer) – or –
  2. We agree to restock mistakenly ordered standard parts (valued over $400) for an account credit –
  3. We do not return custom made items. 

Customer pays shipping + 40% restocking charge. The customer must have an approved RMA number from Production Engineering in order to return parts.